Tips For Your Trip

Tips for a Group Leader:
To help you with your group plans, we've put together this checklist. It includes the things we've learned over the years and some commonly asked questions

Groups rates apply when the group leader pays in advance with one check/transaction and present completed release forms at check-in..

Call Us:
Call us first-- 1-800-451-RAFT (7238)-- Trip times can fill up early. Specify the dates and times your group is interested in coming and the approximate number in your group.

Deposit:
We require a $15.00 deposit per person on middle Ocoee river trips and a $30.00 deposit per person on full river Ocoee trips.  The deposit is due when reservations are made.  Deposits must be received at least within 14 days of making the reservation. It is our suggestion that you not "front" the deposit for your group, but you can make your deposit on a credit card if you wish. Final payment is to be made two weeks prior to the trip dates.

Confirmation:
We do not send out written confirmation. However, we do suggest that if you have a large group, you may wish to call back the week before your trip. This will allow you to advise us of the actual number in your group and ensures that we are ready to accommodate any changes in your original reservation quantity.

Cancellation Policy:
To receive a full refund or to reschedule, changes must be made no later than 14 days before your trip date. Trips cancelled with less than 14 days notice are subject to a $15.00 per person cancellation fee. No refunds on the day of the trip. You will be responsible for payment based on the group size you verify with us at the time of your confirmation call.

Sending in a Check:
When you send a check, please be sure to include your trip date, time, and the name of the person the reservation is booked under.

Check may be made out to:
Cherokee Rafting

Our address for mailing your check:
P.O. Box 111, Ocoee, TN 37361

Talk to your group:
Start talking to your group early and collect the deposits as they sign up. This will help you when scheduling your raft trip and will ensure that you can send the deposit within 14 days.

To help organize your trip, download our Sign-Up Sheet. (Microsoft Word required).

Waiver forms:
A waiver form must be completed for each person. Date them for the day of the trip. Anyone under the age of 18 must have a parent or guardian signature along with his/her own signature. The address portion of the waiver needs to be filled out legibly and completely. All groups of 24 or more should have all waivers completed prior to your arrival at Cherokee Rafting.